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Sales conditions
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Sales conditions

Age limit
Minimum of 18 years of age (unless prior agreement has been obtained from the training body).

Participants in our classes should take out their own personal insurance to cover the risks inherent to their journey and their stay (accidents, illness, theft, civil liability, etc.).

The prices shown on our programmes are ex VAT and include:
- teaching costs
- the availability of special equipment
- manuals and working documents supplied to trainees or made available to them.

In order to be definitive, enrolment should include the completed, dated and signed enrolment form, and should obligatorily be accompanied by your payment, subject to the following terms:
- For the "day classes" and "summer classes - general language": payment in full for the first session.
- For the other classes: 50% of the course price. The balance is payable when the course begins.
- For fixed price packages: payment in full at the time of enrolment (non-refundable).

All withdrawals must be made in writing:
- If withdrawal occurs more than 15 days before the start of the course, the sums paid will be refunded in full.
- If it takes place during the 15 days leading up to the start of the course, the down payment is retained.
Any withdrawal taking place after the course begins, for any reason, in no way exempts the trainee or the company from paying for the cost of the training in full.
In the event of the cancellation or postponement of the course by the body (for example due to an insufficient number of participants), it will inform the company or the individual participant concerned. The enrolment fees paid will be either refunded upon request or credited to the company or private individual.

Payment methods
Payment methods for 2004
You can either pay in cash or by cheque (in euros) or by bankcard in euros (Visa or Eurocard-Mastercard), indicating the number and expiry date of your bankcard on the enrolment form. In this latter case, the first payment as defined above will automatically be deducted upon receipt of the enrolment form. The balance will be debited (unless requested otherwise by you) when the course begins. You can also pay by bank transfer in euros, to our bank account, the references of which are shown below. In this case, please be sure to send us a clearly readable copy of the transfer order.
Please note that any possible bank charges arising as a result of transfers or cheques are at the cost of the client.

The outcome of the course
An individual course certificate mentioning the title of the training course and its start and end dates will be issued at the end of training. Upon request, this certificate can also detail the number of hours' training carried out and/or the level reached.

Postponement of training sessions
The CCI training division reserves the right to postpone or cancel a training course due to an insufficient number of participants or for any case of force majeure.
The participants or the company will be informed as soon as possible.
In the event of the postponement or cancellation of the training course, the enrolment fees paid will be refunded free of charges or credited towards an enrolment on the same training course or any other business to business training course proposed by the training body.

All enrolments are subject to the general enrolment conditions of the training body, which take precedence over any other measures unless otherwise accepted in writing by the training body. In the case of all litigation, the competent place of jurisdiction will be Strasbourg.

Bank details:
Bank : Société Générale – 4 rue du Dôme – 67000 STRASBOURG – France
BANK CODE : 30003 - Code Agence : 02360
IBAN number : FR 76
Account number : 02360 0005013417115
(ou BIC ADRESSE SWIFT : SOGEFRPP - IBAN : FR76 30003 02360 0005013417115)
Beneficiary : CCI Territoriale Alsace Eurometrople 10 place Gutenberg F-67000 STRASBOURG


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label qualité français langue étrangère Global Quality Cert - ISO 9001 - OHSAS 18001 - ISO 14001 - RS 8001 Groupement Professionnel des Organismes d'Enseignement du Français Langue Etrangère Pole Formation - CCI de Strasbourg

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CIEL Français • Pôle Formation CCI • 234, Avenue de Colmar • 67100 Strasbourg
Tél :  33 3 88 43 08 31 • Fax : 33 3 88 43 08 35 • e-Mail : ciel.francais@strasbourg.cci.fr